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Let us help. Find answers to some of our most frequently asked questions right here.

Frequently Asked Questions

  1. What type of gelatine do you use?  

    We use pork gelatine in Randoms products and we use beef gelatine in Fruit Gums and Fruit Pastilles. We use no gelatine in Jelly Tots and Tooty Frooties!

  2. Is my Rowntree's® product suitable for Vegetarians?  

    Good news! Tooty Frooties are suitable for vegetarians.
    All of the ingredients in Jelly Tots are suitable for vegetarians but they are made on the same line as Fruit Pastilles which are not suitable for vegetarians.
    Fruit Pastilles, Randoms, Fruit Gums and Pick & Mix are not suitable for vegetarians.

  3. Is my Rowntree's® product suitable for Vegans?  

    Good news! Tooty Frooties are suitable for vegans.
    All of the ingredients in Jelly Tots are suitable for vegans but they are made on the same line as Fruit Pastilles which are not suitable for vegans.
    Fruit Pastilles, Randoms, Fruit Gums and Pick & Mix are not suitable for vegetarians.

  4. Where can I buy my Rowntree's ® sweets?  

    We know just the place! Click on this link and 'Shop' at the top right of the linked page http://www.rowntrees.co.uk/content/Range/FruitPastilles

  5. Why didn’t my pack contain my favourite sweets inside?  

    The flavour gods were not kind to you! Each pack is completely random!

  6. How have you reduced the sugar in the Reduced Sugar Range?  

    In creating our 30% less sugar range, the removed sugar has been replaced by increasing the fibre content. The maize fibre comes from soluble fibre that is contained in an ingredient called Promitor® Dietary Fibre. It’s easily integrated into existing formulations without changing the taste or texture! As well as having 30% less sugar, the new products also have fewer calories and remain free from artificial flavours, colours and sweeteners, ensuring 100% fruity flavour.
    If you want more information, click on this link and it will tell you everything that you need to know about our Rowntree’s Reduced Sugar Range!
    https://www.rowntrees.co.uk/content/LessSugar

  7. How many different shapes are there in Randoms?  

    There are exactly 82 different shapes in Randoms. We couldn’t possibly list them all but here are a few of our favourites:

    Rowntrees Randoms Animation

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